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Terms and Conditions Tumi Jewellery
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Our products

As our products are all individually hand made they may vary slightly from the photographs on this website

Our Prices

Please note that our prices do not include VAT

Returns

Please note that for hygiene reasons we are unable to accept returns of any of our earrings.

For all other products if you are unhappy with your purchase or just change your mind you can return it to us, unused and unworn, in the original packaging and we will either refund you or exchange it for something else.

You have up to 10 days after receipt to return any item but please email us first with your reason. You will need to pay for the return postage unless the item is damaged or faulty. In this case please let us know by email as soon as you receive the item.

Delivery

We dispatch items via royal mail and the following fixed charges apply:

UK: £3.95 - For UK orders of £20 or over postage is free

Europe: £6.00

Rest of the World: £10.00

Orders are sent via Royal Mail and will normally be dispatched within 2 working days of receiving your order and delivery within the UK is 7 days, however Tumi cannot be held responsible for delays or non delivery due to circumstances beyond our control.

Gift Vouchers

Gift vouchers are valid for a period of 12 months from the date of issue.

Gift vouchers can be used as part payment for products on the website if you wish to spend more than the voucher is worth. However, if you spend less than the voucher is worth the remaining balance will be lost. Please note that the relevant delivery charge will also be charged within the amount of the gift voucher. If goods purchased with a gift voucher need to be returned you will be refunded with a new gift voucher.


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